So far we have heard confirmed that Firefly has stopped its Johor Bahru to Kuching and Kota Kinabalu routes. Knowing that Firefly confirms that they are stopping B737 flights, here is the list of Boeing 737 flights that risks cancellation.
- Kuala Lumpur – Kota Kinabalu
- Kuala Lumpur – Kuching
- Kuala Lumpur – Sibu
- Kuala Lumpur – Sandakan
- Kota Kinabalu – Kuala Lumpur
- Kuching to Kuala Lumpur
- Sibu to Kuala Lumpur
- Sandakan to Kuala Lumpur
Some flights are no longer available to book which means they are pretty much cancelled. If you can’t find your flights in the booking system, it is likely that it has been cancelled for good. Some flights like Sibu to Kuala Lumpur is still available but actual fate is still unknown.
What can you do?
- Call 03-78454543 to inquire for status of your flight. Demand for replacement flight if your trip is an important one. Last minute tickets are normally expensive if purchased last minute.
- Comment on Firefly official facebook page. (Note: Firefly may delete your comments)
- Join the Facebook Page: Firefly Passengers Deserves Better.
Read on for full list of Firefly B737 flights.
Someone has suggested something on FireFly Facebook page. For those affected and not satisfied, you are urged to lodge an official complaint to Ministry of Transportation. If you can, please highlight to your local Member of Parliament (YBs, Datuks) for more pressure. Drop an email to firstname.lastname@example.org.
FireFly being a community airline should not avoid its responsibility as an airline and come clean with their future plan. If they no longer offer Boeing 737 routes, they should immediately INFORM all passengers and stop selling tickets which they can not guarantee.
Please LIKE our FB page which demands FAIR SOLUTION from FireFly. Please tell your family and friends too.
Since FireFly is cancelling its Boeing 737 planes which serves West to East Malaysia routes, many people are asking what happen to the planes? Not many people know that there is a new airline called Sapphire Airlines which is likely take over all of FireFlyBoeing 737 planes. This news is known in the aviation industry but not many people especially FireFly passengers are aware.
Local media reported that the Firefly management team will manage the Sapphire and Firefly brands. Firefly could not be reached for comment.
Firefly operates 10 ATR 72-500 turboprops, data in ACAS shows. The carrier has five ATR 72-500 turboprops on order and an additional five ATR 72-500 turboprops on option. Firefly also owns two Boeing 737-400 aircraft and six Boeing 737-800 aircraft.
If FireFly is managing Sapphire, we have our own set of question:
- Why can they plan the rebranding properly?
If it is still operated by FireFly, why can’t they transfer its passengers over to the new airline seamlessly? Is it because many seats are sold at cheap price that they take opportunity to refund and resell the seats at full price?
- Why so secreative?
FireFly should make this known to all passengers as it affects people travel plans. Even so, why can’t they offer FireFly passengers replacement seats on Sapphire Airline?
Did you book a FireFly flight recently? Or have you plan a trip on FireFly’s flight out of KLIA in the next few months? Listen up! FireFly is in the midst of reorganisation which will likely affect your flight plans especially when travelling between Peninsular and East Malaysia (Sabah/Sarawak).
FireFly has started cancelling its Boeing 737 routes without much notice given to its passengers. Several passengers had caught unaware of such situation and they are forced to fork out more money for their trip on another airline.
The press had published several news of FireFly winding up its Boeing 737 flights but they have yet to:
A) Make a Formal Public Announcement on affected routes
B) Cease online sales of Boeing 737 flights out of KLIA
Why is this a concern?
If you have booked a FireFly B737 ticket for an important trip, you are at risk of being told that you’re unable to fly in the very last minute. As a result, you might be paying MORE if you are forced to buy another air ticket on other airlines. Several passengers flying to Sarawak had fallen victim. You might be a affected too!
This movement aims to pressure FireFly management to:
- Come clean with their operations and cancellation of routes
- Inform all affected passengers on Boeing 737 flights
- Cease all ticket sales of FireFly flights which are of high risk of being discountinued
- For those affected and has to travel in the coming months, FireFly should offer replacement tickets on alternative airlines. As a community airline, FireFly should absorb all inconvenience and loss faced by its customer.
How you can help?
Please spread the word on the FireFly crisis and if you have friends who have booked, please get them to read this site immediately. Share it by email, tweet it or post it on Facebook!
You’ve booked a FireFly B737 Flight, what can you do?
- Demand an answer on their Facebook wall, you don’t need to like the page to comment.
- Call their customer careline +603 7845 4543 and demand for answers
- If your trip is very important and your FireFly fare is a cheap one, do consider booking an alternative air ticket on Malaysia Airlines, MAS Wings or AirAsia. The longer you wait, you risk paying more for your ticket.