A group of 40 government servants and their families from Johor Bahru were disappointed that their flight to Kota Kinabalu was cancelled. They have booked tickets for 40 pax since March 2011 costing RM7000.
They were told the “Government had stopped Firefly” as if Firefly no longer exists. Firefly offers to refund their money back but the group of 40 refused as they want Firefly to be responsible by offering seats on other airlines. This is because their 30th September trip was planned earlier on and they have paid deposit of RM13,000 for hotel and accomodation.
Firefly must be responsible and answerable to such predicament. If you are affected or know anyone who has booked a Firefly B737 ticket, please support and share this group.
JOIN FIREFLY PASSENGERS DESERVE BETTER
How does it feel like being informed that your flight is cancelled? Pity those with connecting flight to catch.
If you know anyone that’s travelling on FireFly, please call their hotline at 03-78454543 and SHARE this Facebook Page.
In The Star reports, FireFly flights between Peninsular and Sarawak has 70% flight load which is quite a big volume for air travel. With FireFly cancelling flights, this will impact the air transport which is the only way to travel between West and East Malaysia.
“Yes, it is about 70%. If it cancels all its flights, it will have a big impact on Sarawak’s domestic tourism growth of 12% this year.”
In terms of arrivals, it has been a good year for the industry after a brief slump last year. Non-Malaysian arrivals increased by more than 20%.
“The latest news has made me very concerned,” said Rashid when asked about Firefly’s cancellation of its Kuching-Johor Baru flights from Sept 16.
Today on Malaysia Day, FireFly has stopped Kuching to Johor Bahru flights and soon they will also stop Kuala Lumpur to Kuching flights.