Firefly silent flight cancellation left passengers and tour operators fuming!

KUCHING: Firefly, Malaysia Airlines’ (MAS) community airline, has apparently begun cancelling some of its flights to and from Sarawak since yesterday.

This is ahead of Firefly’s rumoured pullout from the state by end of October.

The Star learnt that at least one Kuching-Kuala Lumpur flight was cancelled late last night, with passengers put onboard a MAS flight instead. The unannounced move has left more than a few ticket holders unhappy.

“My Kuching-KL flight yesterday evening was cancelled after I booked it online just a few days earlier,” said Ng CH in an e-mail.

During Firefly’s peak around mid-year, the airline was flying multiple daily flights between Kuching-KL, Kuching-Johor and Sibu-KL. It had a reported load factor of 70%.

But Firefly is now all but certain to cease flights from Sarawak and Sabah to Peninsular Malaysia by the end of October. On Malaysia Day on Sept 16, the Kuching-Johor sector became the first Firefly route to be axed.

According to the MAS official, it was very likely all three Firefly routes involving Sarawak would be terminated by Oct 31.

Read all about it on The Star

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Complain FireFly cancellation to Ministry of Transport

Someone has suggested something on FireFly Facebook page. For those affected and not satisfied, you are urged to lodge an official complaint to Ministry of Transportation. If you can, please highlight to your local Member of Parliament (YBs, Datuks) for more pressure. Drop an email to pertanyaan@mot.gov.my.

FireFly being a community airline should not avoid its responsibility as an airline and come clean with their future plan. If they no longer offer Boeing 737 routes, they should immediately INFORM all passengers and stop selling tickets which they can not guarantee.

Please LIKE our FB page which demands FAIR SOLUTION from FireFly. Please tell your family and friends too.

NEWS: FireFly flight cancellation affect Sarawak Tourism

In The Star reports, FireFly flights between Peninsular and Sarawak has 70% flight load which is quite a big volume for air travel. With FireFly cancelling flights, this will impact the air transport which is the only way to travel between West and East Malaysia.

“Yes, it is about 70%. If it cancels all its flights, it will have a big impact on Sarawak’s domestic tourism growth of 12% this year.”

In terms of arrivals, it has been a good year for the industry after a brief slump last year. Non-Malaysian arrivals increased by more than 20%.

“The latest news has made me very concerned,” said Rashid when asked about Firefly’s cancellation of its Kuching-Johor Baru flights from Sept 16.

Today on Malaysia Day, FireFly has stopped Kuching to Johor Bahru flights and soon they will also stop Kuala Lumpur to Kuching flights.

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